Design...
Experience and knowledge in how to change individual components of a solution
Requirements Capture, Solution Architecture, Business Architecture
Deliver...
Experience and knowledge in how to build complex components into end to end business services
Trouble Shoting, Test Strategy, Defect Management
Operate...
Experience and knowledge in how to build operating models, transtion and operate the end to end business services
Operational Model, Early Life Support and Transition Management, Improvements